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CUSTOMER SERVICE

Cargo Customer Service Supervisor

[ads 1] KEY ACCOUNTABILITIESKey Activities1. Handling queries regarding rates, space and getting maximum info of the query such as number of pieces/weight/dims etc.in order to quote accordingly.2. Assisting in freight accounting and verification.3. Responding to customer queries by answering product and service questions; suggesting information about other products and services4. Assist with preparation of …

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Senior Manager – Corporate Communications

[ads 1] Educational Qualifications Bachelor degree in any discipline preferably in media and communications with 10 years of relevant experience in media and communications or industrial experience with 3 years minimum in Management level. Job Description 1- Develop and maintain constructive relationships with and provide counsel to the senior management …

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Agent – Customer Service

[ads 1] Educational Qualifications • Two years college diploma in the related discipline.• Or Fresh Secondary School• Higher qualification & experience in the related field will be advantage & preferred. Skills/Knowledge  Proficiency in English language (Spoken & Written) Knowledge of Arabic or an international language will be an advantage and desirable but not essential. Proficient …

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Agent – Customer Services

[ads 1] Educational Qualifications Two years college diploma in the related discipline.OR Fresh Secondary School.Higher qualification and experience in the related field will be advantage and preferred. Skills/Knowledge  Proficient in English (Reading and Writing) Proficiency in MS Office Must be tactful and courteous in dealing with various nationalities particular with irritated and …

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Customer Care Representative

[ads 1] Job PurposeTo welcome the customers in a courteous and to answer phone efficiently and provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel. Job RequirementsHigh school Certificate1-2 years relevant experienceCustomer service skills/ certification is an advantageExposure …

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Receptionist

[ads 1] Job PurposeTo manage the Reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group and provide the necessary administrative support functionally required by the Showroom Manager. Roles and Responsibilities Efficient and courteous handling of telephone calls, provide necessary information …

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Guest Relations & Waiters

[ads 1] Requirements: Proficient communication in English and ArabicCurrently residing in KuwaitA minimum of 2 years’ working in the Hospitality industry About Us: As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality …

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CLUSTER RESERVATIONS AGENT

[ads 1] Job Summary A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the …

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CLUSTER RESERVATIONS SUPERVISOR

[ads 1] Job Summary A Cluster Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. What will I be doing As Cluster Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise …

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CALL CENTER AGENT

[ads 1] About the job To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring …

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