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SHARJAH

FRONT OFFICE MANAGER

[ads 1] Job Summary A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Front Office Manager, you will oversee the Front Office Team which …

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GUEST SERVICE AGENT

[ads 1] Job Summary A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for …

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SERVICE QUALITY OFFICER

[ads 1] About the job Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes qualitative productivity, identifies gaps and recommends solutions that serve to enhance customers’ …

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AIRCRAFT LICENSED ENGINEER

[ads 1] About the jobThe purpose of this role is to perform routine and non-routine maintenance on ABY and 3rd party aircraft in a cost-effective manner without violating safety and quality standards. Key responsibilities: Carry out maintenance on ABY and 3rd party aircrafts during A and C checks and unscheduled …

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FLIGHT DISPATCHER

[ads 1] About the job To generate timely, effective and safe operational flight plans and pre-flight briefings for scheduled and non-scheduled flights throughout the Company’s network in compliance with Air Arabia policies and procedures, and GCAA/CAA regulations. Supports the Company’s’ operational control and dispatch reliability by efficiently responding to irregular …

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CALL CENTER AGENT

[ads 1] About the job To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring …

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